Capture every
client intake —
even at 2am
Missed intake calls cost law firms thousands in lost revenue every month. PhoneSteward puts a trained legal receptionist on every call — live, professional, and ready to convert your next client.
Legal Intake Stats
Industry averages
73%
of legal callers won't leave a voicemail
46%
of firms miss calls during business hours
$150K
average revenue lost annually to missed calls
3x
more likely to retain when called back in 5 min
Every missed call is a missed client
Law firms lose more potential clients to unanswered phones than to any competitor. Here's how it happens.
Missed After-Hours Calls
Over 40% of legal enquiries come outside office hours. Every missed call is a potential client — and revenue — walking straight to your competitor.
$150K+
Average annual revenue lost to missed calls
Unprofessional Voicemail
73% of legal callers will not leave a voicemail. If your intake process starts with a recording, most prospects never make it to step two.
73%
Of callers hang up on voicemail
Leads Going to Competitors
When a caller can't reach you, they don't wait. The average prospect calls three firms and hires the first one that picks up and listens.
3 firms
Called before a prospect retains counsel
Purpose-built for law firms
Every feature is designed by people who understand the pace, pressure, and compliance needs of legal practice.
Legal Intake Scripts
Custom-built intake scripts for personal injury, family law, criminal defence, immigration, and 20+ practice areas. Your virtual receptionist asks the right questions from the first ring.
Clio & MyCase Integration
New contacts and intake notes flow directly into your case management system. No double entry, no missed details — just a clean record waiting when you open your dashboard.
Conflict Check Support
Our receptionists flag potential conflicts in real-time by cross-referencing caller details against your existing client list, helping you stay ethical and compliant.
Bilingual Receptionists
English and Spanish-speaking receptionists ensure you never lose a client due to a language barrier. Additional languages available on request for your firm's needs.
After-Hours Coverage
Nights, weekends, and holidays — every call is answered by a live receptionist. Your callers never know the difference between 2pm and 2am.
Appointment Scheduling
Book consultations directly into your calendar — Calendly, Clio Scheduler, or your preferred tool. Reduce no-shows with automated confirmations and reminders.
How Mitchell & Associates increased intake by 40%
Mitchell & Associates is a 12-attorney personal injury firm in Dallas, Texas. Before PhoneSteward, their two-person front desk was missing an average of 48 intake calls per month — primarily after 5pm and during lunch hours.
Within 60 days of switching to PhoneSteward, the firm captured 63% more intake calls, retained 68% more clients per month, and cut their cost per intake by more than half. The Clio integration eliminated double-entry, saving paralegals an estimated 15 hours per week.
Mitchell & Associates
12 attorneys · Personal Injury · Dallas, TX
Monthly Intake Calls
120
195
Calls Answered
72%
99.4%
Clients Retained
31 / mo
52 / mo
Cost per Intake
$85
$42
Bottom Line
PhoneSteward generated an estimated $312,000 in additional annual revenue for Mitchell & Associates at a cost of less than $1,500 per month.
Trusted by attorneys who value every call
Hear from law firms that made the switch to PhoneSteward.
“PhoneSteward paid for itself in the first week. We signed three new clients from after-hours calls that we would have completely missed. The intake scripts are spot-on for personal injury.”
Sarah Mitchell
Managing Partner, Mitchell & Associates
Dallas, TX
“Our front desk was drowning during discovery deadlines. PhoneSteward handles overflow seamlessly — callers think they're speaking to someone in our office. The Clio integration is flawless.”
David Chen
Senior Partner, Chen Law Group
San Francisco, CA
Trusted by 200+ law firms across 40 states
PhoneSteward maintains SOC 2 Type II certification and HIPAA compliance. BAA available on request. All call data is encrypted at rest and in transit.
See PhoneSteward for Law Firms in action
Book a 15-minute demo and hear exactly how our legal receptionists handle intake calls for firms like yours. No commitment, no pressure.